Blog - Business Insights

Detailed practical knowledge on important subjects for being successful.

Struggle takes the fun out of business.

Struggle indicates overhaul required

April 20, 2018 | 0 Comments

Signs a business or community needs an overhaul Often you can fail to realise just what is holding you back and what to do about it. Maybe you were never taught the signs of trouble or even how to go about creating the life you wanted. Stop the struggle in your business community, and you…

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Winning customer admiration makes business fun.

Winning customer admiration via service

April 17, 2018 | 0 Comments

Create a winning customer service and experience program A customer service experience program includes such things as customer’s attraction, engagement, awareness, discovery, nurturing, advocacy, purchase and use. These are the things which will be winning customer admiration. It can extend to the end of their useful life and the next purchase. Appreciation can be measured by the individual’s experience…

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Measurements help you manage customer service levels.

Service levels need better managing

April 10, 2018 | 0 Comments

Measure what you manage to improve service levels There is nothing like wearing a well-fitting suit, which has been carefully measured to fit your shape and personality. There is also nothing like a well-fitting customer, which is why you should manage customer service levels as an important aspect of your marketing mix. Measuring helps to…

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Prosperity comes with practical education and knowledge.

Education helps strengthen communities

April 3, 2018 | 0 Comments

Education helps you to keep promises Do what you said you would do before you get too tired, too old, or too busy doing something else. Education sessions help the community to keep up with the leaders and better understand what needs to be done to make things happen. It does not matter the style…

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