Blog - Business Insights

Detailed practical knowledge on important subjects for being successful.

Service excellence keeps employee morale high.

Service excellence really counts

March 27, 2018 | 0 Comments

How do you build trust into service excellence? Customers need to be comfortable and certain of the decisions they make about service excellence. No one makes a buying decision when they are uncertain. A buyer who lacks trust will usually stall the buying process until they come to grips with what they see. Trust to…

+ Read More
Improve your content with external editing.

Editing content requires expertise

March 20, 2018 | 0 Comments

Editing is an investment in your success My biggest problem over the years has been my typos and spelling mistakes because of a lack of editing. This has been a continuing problem because I am more concerned with the value of the content. My mind moves to fast to pick up all the typos, spelling…

+ Read More
More money is only one aspect of capacity creation.

Capacity creation everyone’s quandary

March 17, 2018 | 0 Comments

Capacity creation does not happen by chance It is incredible how your problem-solving improves if you look closely enough. Here we see grains of ordinary beach sand under the microscope. Capacity creation starts at the grassroots and working with what you have available to you. Meaningful global change needs strategic responses and an increase in…

+ Read More
Value chains improve performance.

Value chains become crystal balls

March 6, 2018 | 0 Comments

Value chains increase capacity to get things done Value chains are also known as supply chains. Let’s say you are a small regional community. Imagine your businesses are competing against genuinely global, multi-service, and low-cost digital manufacturers. Customers access their accounts through their mobile phones, paying with a tap on their wearables and learning heaps…

+ Read More