Planning

Complacency costs community sustainability

Complacency kills communities and businesses.

Many are happy with their town or village Work-life balance is a bit of a misconception. You are never genuinely balanced life, even though you might be feeling great, complacency costs you and the community sustainability. The thing is you should be striving for it as a concept. The trick is to ensure you are…

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Local businesses often need supporting

Sometimes local businesses need all the help they can get.

When local businesses are in trouble Snap non-performing local businesses out of it. Stop any procrastination, inaction because of fear and start them taking action. To turn around a business might be easier than you think, but it must happen. Many communities ignore their struggling companies; they believe businesses in trouble deserve to die or…

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Breakthroughs can happen every day

Put your heart into making breakthroughs.

Ways to accomplish breakthroughs If you want to make breakthroughs, show up every day. If you are not on the field, you cannot expect to win the game. There is no such thing as an overnight success. Breakthrough stories come from individuals who consistently show up every day. It is not easy, but you must…

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Declining population future outlook

Do not suffer a declining population

Some communities defy declining population Larger well-managed inland centres are enjoying growth and prosperity. Rural and remote towns need little reminding of their declining population. It is on the slide as big cities, inland centres, and coastal lifestyle hubs expand. However, some are bucking the trend. Some places are matching the population growth of major regional…

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Business case needs one-page simplicity

A business case clarifies communications.

Keep the business case simple, so other’s will understand No one ever said it was easy to write a successful business case. Whether you are starting a new business, securing funding for expansion or a  new product launch, there will always be asking yourself if the whole project is worthwhile. Instead of giving up, keep…

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Improving teams capacity building

Improving teams productivity enhances capacity.

Improving your capacity High productivity does not have to be complicated when looking at improving teams capacity. You do not need to start by attending elaborate courses, implementing fancy systems or spend months reading time management books. Adjusting old work habits could be the best place to start. In my many years of experience, I…

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Struggle indicates overhaul required

Struggle takes the fun out of business.

Signs a business or community needs an overhaul Often you can fail to realise just what is holding you back and what to do about it. Maybe you were never taught the signs of trouble or even how to go about creating the life you wanted. Stop the struggle in your business community, and you…

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Service levels need better managing

Measurements help you manage customer service levels.

Measure what you manage to improve service levels There is nothing like wearing a well-fitting suit, which has been carefully measured to fit your shape and personality. There is also nothing like a well-fitting customer, which is why you should manage customer service levels as an important aspect of your marketing mix. Measuring helps to…

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Education helps strengthen communities

Prosperity comes with practical education and knowledge.

Education helps you to keep promises Do what you said you would do before you get too tired, too old, or too busy doing something else. Education sessions help the community to keep up with the leaders and better understand what needs to be done to make things happen. It does not matter the style…

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Service excellence really counts

Service excellence keeps employee morale high.

How do you build trust into service excellence? Customers need to be comfortable and certain of the decisions they make about service excellence. No one makes a buying decision when they are uncertain. A buyer who lacks trust will usually stall the buying process until they come to grips with what they see. Trust to…

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