Blog - Business Insights

Detailed practical knowledge on important subjects for being successful.

Outsourcing non-core activities is always a winner

Outsourcing equals profit, growth and health

February 17, 2015 | 13 Comments

Outsourcing is growing rapidly Many businesses are seeing a better way to achieve their strategic objectives because of outsourcing. Outsourcing can reduce costs, improve customer satisfaction while providing efficiency improvements. It is very important for smaller businesses in growing profits and sustainability. If you want to compete against bigger companies, outsourcing might give you some of the answers you are looking…

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Customer service is better business.

Customer service generates competitors

February 9, 2015 | 0 Comments

Customer service could become your competitive advantage While you have no control over the economy, you do have control over your customer service. More and more businesses are realising the importance of customer service. This should move you to make customer service your competitive advantage. It’s not hard to have a conversation that includes the state of…

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Good strategy leads to good outcomes

Strategy grasps critical success factors

January 17, 2015 | 15 Comments

How competitive forces shape strategy In 1979, a young associate professor at Harvard Business School published his first article in the Harvard Business Review, “How Competitive Forces Shape Strategy.” In the years that followed, Michael Porter’s explanation of the five forces has shaped academic research and business practice. The five forces govern the profit structure of…

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Chinese cooking will improve your creativity.

Creativity helps generate innovation

January 10, 2015 | 0 Comments

This case study is about how I applied the various aspects of  Chinese cooking (my hobby) to business and community development. And how it improved both my creativity and ability to innovate. In the creation of FAQ Support, much of what I learned from Chinese cooking, helped me to think through new paradigms for the complex world of small business, non-profits…

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