Emerge form adversity better than ever.

Will you emerge well from adversity? It’s incredibly hard to solve problems and make positive decisions about the future. You must stay alert and decisive day-to-day. You are probably consuming tons of information as you struggle to find a way to emerge. However you must focus on meaningful and practical knowledge, tools and processes to…

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Remote technology is often free.

During adversity, be aware of free remote work technology. Inexpensive remote technology is more than a marketing ploy. When technology vendors see their issues enabling them to work remotely, which will impact their products almost immediately, special offers for new upgrades can be genuine to retain their existing customers. The COVID-19 pandemic has changed the…

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Digital experiences make life easier.

Digital experiences should be happening on purpose. Digital skills and expertise for customers often start in the family environment with the younger generations, which inevitably ends up impacting the experiences we deliver to our customers. It has been intensifying with the lockdowns associated with the CDOVID-19 pandemic. Many are already starting to extract new value…

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Old business models need upgrading.

Business Models fundamentals When Business Models, like old machinery, cease to work well, don’t just forget them, do something about it. Business Models are not about magic or luck. Even old models can be made more useful. It takes an exceptional business model to work forever. If it’s broken and not working well all day…

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Building technology successfully requires planning.

Building technology solutions can be frustrating As someone who has been looking at building technology solutions for decades, I can tell you first-hand disappointment comes in abundance both in vendors and the technology they offer. It can prevent you from growing your business by holding you back from taking on client work as you spend…

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Unlearning leaves capacity to learn new technology.

Never assume you understand new concepts If you see yourself as a passionate individual, wanting to change the world, and you want a lucrative career in the process. Then you will need to take a fresh look at how you go about utilising the new digital technologies, by unlearning the old ones. There could be…

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AI will improve the customer experience.

Delivering personalised experiences in real time Achieving a better customer experience is probably the best reason to focus on Artificial Intelligence (AI).  AI is set to provide more compelling real-time experiences in an environment where innovation is continuously creating fresh opportunities to engage customers and other stakeholders. Artificial intelligence makes it possible for machines to…

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Involve employees in digital enhancement .

Getting the messages out to your customers Endless discussions take place concerning vision, values, and culture in our businesses, but are they resonating with our customers. What do our customers know about them and what sort of impact are they having. Everyone knows we need them. Unfortunately, few take them, to reality and time an…

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Structures and accountability go hand in hand.

Replacing structures with accountability Managers of business structures would do better to heed the lessons learned from the ‘unsinkable’ Titanic’s collision with an iceberg. Today, everyone must become more nimble and learn how to respond quickly. Unanticipated opportunities and threats of the globalised world driven by disrupting technology can cause havoc. Evolving from a structured…

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Outsourcing digital marketing improves performance.

Outsourcing digital technology stops the struggles As you start to evaluate what you can do with modern digital technology, do you consider outsourcing digital to an advisor? You begin the engaging process, often without understanding your current situation. It will determine the profile of the individual or organisation for the best fit. Every business has…

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