Hard times requires feedback commitment

Good leaders are prepared for hard times.

At the heart of hard times is feedback

Feedback is the breakfast of champions, and in hard times that is what is needed. When you give others feedback, it should be brilliant, caring, and helpful. When they provide you with feedback, it’s irrelevant, uncaring, and unhelpful. It is interesting how your feedback is right, but their feedback is unwelcome.

  • Others don’t understand the pressures and stresses you feel
  • You’re too busy to care what others think
  • People are trying to change who you are
  • Years of experience have made you smarter than everyone else
  • People giving feedback are trying to make their own lives more comfortable
  • You’re more successful than the people giving you feedback
  • The people giving feedback have too many issues of their own
  • You’re older and wiser
  • Your position means you think you do not need anyone’s input anymore
  • They do not provide feedback in the “right” way.

Most people are not qualified to give feedback. At least it seems that way, mainly when they are in a stressful situation.



Never forget those people who helped you to win along the way. You rise on the shoulders of many others.


Respond to hard times positively and with a commitment

Sometimes when adversity strikes, the best thing to do is absolutely nothing. Just be alone to relax and reflect, on your random thoughts, allowing new insights to emerge.

You are always going to face adversity, disappointment, setbacks, mistakes and failures. The temptation to blame when trouble strikes dislocate leaders, as the blame game coming from any self-justification usually leads to bitterness and a lack of progress.

When people disappoint, and they will do not screw up projects, get over it and move forward. How you respond and learn from adversity and disappointment will be critical to your success. Learn what works and what does not.

Leaders who skillfully handle adversity are usually humble and caring. Those who resist and miss the lessons to be learned, become arrogant and ineffectual on their leadership journey.

Do what effective leaders do during hard times

You improve your leadership skills mix with successful leaders and become more involved in activities which will give you leadership insights and experience. The best leaders keep learning they have more to learn. They don’t have it all together until they have been through hard times a number of times.

Outstanding leaders help themselves and others to do the right things and to do them well. They build an inspiring vision, set directions and help people to implement actions. Mapping and charting where you need to go to succeed as a team or an organisation, in a dynamic, exciting, and inspiring way will achieve the best outcomes.

You can be a leader people like, respect and trust, one who gets the job done, well and in the right way. Noo condescending, arrogant, ‘too good for this project’ bossing around is neither needed or wanted. Remember back to the cave rescue in the Philippines in 2018, of 12 young boys and their coach. Here we saw real leadership in action. What could you learn from these leaders?

The most effective leaders genuinely understand the challenges faced and opportunities available. They know that to lead most effectively, they must first listen in for feedback in an open, honest and welcoming fashion. The more they hear, the more they learn, and the better their respond with appropriate action.

Self-belief and just being the busy person can lead to ineffective practices and disappointment, apart from a lack of skill development. Even though you begin with self-belief and becoming busy, remember learning and action orientation is essential to success.

Are you ready to undertake expansionary activities in hard times?

In my experience, the success and failure of communities and their businesses in hard times are not always contingent on the money; they improve as a result of adversity. I believe a major contributing factor to poor performance is stagnation. A lack of time available, to objectively look at the direction of the forces impacting on future expansion, can also keep the brakes on.

Sure, you can design your community or business to stay the same size to complement your chosen lifestyle. If this is the case, then your customer service must continue to develop. Otherwise, oblivion could be just around the corner as others expand into your space. Adversity often comes in the form of technology disruptions.

Are your community and its businesses fitting into the new digital environment, are they big enough to handle all the issues?  If you want to grow sustainably, then it will make sense to keep up with modern technology and globalisation.

Quotable Quotes

“Good leaders start from where they are, utilise what they have available in the community and elsewhere, then do what they can, and do not complain”. Peter Sergeant

“Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing”. Pele



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